Earlier this year, we saw customers undergo two years’ worth of digital transformation within two months, proving that in times of need, technology can enable our resilient organisations to continue the operations required to allow trade to continue. In this article, we take a look at Technology For Customs during these trying times.
Unsurprisingly, the countries and organisations that invested in digital transformation saw their economies and operations transition faster and recover faster.
In November 2020, Microsoft participated in the WCO Tech-Con Summit organised by the World Customs Organization that brought together more than 1100 attendees from 183 Customs administrations across the globe who collectively process approximately 98 percent of world trade.
The conference focused on the global economic crisis caused by the pandemic, where health and safety took precedence over economic development, where lockdowns negatively impacted supply chains, halted trade, and consequently increased unemployment, bankruptcies, and rises in fraud and illicit trade. Key technological challenges and opportunities in times of crisis were other key conference discussion topics.
While taking a painful toll on health and well-being, the pandemic offered organisations the opportunity to pause and reimagine certain portions of customs and trade processes. The resulting reimagining conversations focused on how to create more resilient supply chains, an always-on government that incorporates sustainability, and social inclusion into its design processes and success criteria. All parties understood that transparency and trust are more important than ever as customs organisations do their best to better implement safe and fair trade.
The rising importance of digitalisation, e-commerce, and the need to redesign the modern workplace calls for accelerated adoption of technology, combined with an increased emphasis on the digital skilling of workers across the customs and trade ecosystem. This can all be accomplished through the implementation of Surface devices.
In today’s environment, the demand for public service increases the pressure on national government branches to be more efficient, effective, and responsive. You can provide federal employees with the tools they need. Microsoft Surface can help them work productively, collaboratively, and securely to deliver services, whether they are in the office, or working remotely.
Some of the capabilities and solutions Microsoft and its partners can provide this ecosystem are:
If you want to know just how dramatically the world has changed over the last few months, consider how your opinion on working from home has changed since March 2020. Remote work used to be an option that was nice-to-have if you needed it or if you were getting some extra things done over the weekend – but none of us ever anticipated that mastering every nuance of working from home in a climate like this was going to be a critical part of our long-term success.
The challenges of the work-from-home necessitated by COVID-19 will never be forgotten by anyone, especially in our IT community where 100-hour weeks were necessary to make sure everyone else could continue working. Fortunately, the Microsoft line of Surface devices ship with leading end-user security protection and protocols.
The Microsoft Surface range offers users the ability to connect securely from anywhere, thanks to its 4G LTE capabilities in certain models. Surface also offers:
Convenient security is the name of the game when it comes to the Surface range of products. The Surface Laptop Go is no exception. With a Fingerprint Power Button One Touch sign-in is a safe and easy way to secure the device.
Give faculty, staff and students the freedom to teach and learn anywhere with zero-touch deployment, one-click device management and protection from Microsoft. Eliminate time-consuming re-imaging because Surface is built for the Windows Autopilot zero-touch deployment experience. Students simply sign in to their new Surface device and start learning from day one.
Windows Autopilot allows you to:
Surface with Microsoft 365 provides unique protection at the front line. To provide a few illustrations of how devices may be vulnerable and how this new level of protection can support organisations and frontline workers. Here are a few commonplace examples:
Windows 11 provides comprehensive, built-in protection – at no extra cost. Microsoft Defender coupled with comprehensive antivirus protection and Surface’s chip-to-cloud protection, keep you more secure than ever.
Microsoft Defender Antivirus is the next-generation protection component of Microsoft Defender for Endpoint. This protection brings together machine learning, big-data analysis, in-depth threat resistance research, and the Microsoft cloud infrastructure to protect devices in your enterprise organisation. Your next-generation protection services include the following capabilities:
Formerly known as Windows Defender, Microsoft Defender Antivirus still delivers the comprehensive, ongoing, and real-time protection you expect against software threats like viruses, malware, and spyware across email, apps, the cloud, and the web.
No need to download – Microsoft Defender comes standard on Windows 11, protecting your data and devices in real-time with a full suite of advanced security safeguards.
Save your files to OneDrive to keep them protected, backed up, and accessible from all your devices, anywhere.
Set your location, camera and data usage options in the easy-to-access account settings panel.