Buying a Microsoft Surface device is a big investment. To make things even more complicated, there are over eight different members that make up this family of devices. You might be asking yourself, is Microsoft Surface the right fit for me? What is Microsoft Surface, and should I get one? All your questions are valid, so we've decided to put a list of the most frequently asked questions about the Microsoft Surface range.
Is The Surface A Laptop Or A Tablet?
What Is The Difference Between The Microsoft Surface Laptop & Surface Pro?
Is A Microsoft Surface Worth It?
Is Microsoft Discontinuing The Surface?
Is The Surface Pro A Tablet?
What Is Special About The Microsoft Surface?
Can Microsoft Surface Run Excel?
How Do I Get Support For Microsoft Surface?
This one is simple enough, many, but not all, Surface devices can be converted between tablet and laptop-style use. If you know that you'll absolutely never use it as a tablet, then you'll probably want to go for one of the Surface laptops. If you like the flexibility of being able to convert the device into a Windows Tablet, then you have a bunch of options.
Best known for innovative, tablet-like designs, Microsoft has expanded its Surface line over the years and now offers a full family of computers, from a standard laptop to a giant desktop. It's hard to find a PC maker today that doesn't enjoy the Surface's kickstand-packing, detachable-keyboard-rocking design.
Whether you expect to be at a desk or using the device on your lap matters a lot too. The convertible devices, with the exception of the Surface Book, are quite difficult to use on your lap due to the kickstand design. The laptops and Surface Book on the other hand will be great for either scenario. Let's carry on with this exciting edition of Microsoft Surface Frequently Asked Questions.
The latest portable PC from Microsoft is the Surface Laptop 4. The one that has the most parity with the Surface Laptop 4 is the Surface Pro 7+, a powerhouse of a hybrid tablet device. They’re both under the premium umbrella and they both have similar internals, but they have different form factors. Deciding between the two can be a bit confusing, and it all comes down to what you want to use the Surface device for.
The key difference between the two products is that they’re different form factors. The Surface Laptop 4 is a clamshell notebook while the Surface Pro 7+ is a 2-in-1. There are pros and cons to each, and it depends on your preference.
If you’re looking for something more traditional, that’s where the Surface Laptop 4 comes in. It’s a laptop, just like your previous PC probably was. It does have Surface Pen support. If you like to draw or take handwritten notes, this is definitely the way to go. You can also attach a keyboard to it, turning it into a more traditional computer.
For some of the best Windows hardware on the market, look no further than Microsoft's Surface brand. Best known for innovative, tablet-like designs, Microsoft has expanded its Surface line over the years and now offers a full family of computers, from a standard laptop to a giant desktop.
Straight out of the box, the Microsoft Surface family of devices all come with their own unique capabilities that make each of them a perfect fit for the task at hand. From remote work to boardroom presentations, there is a Surface device for the task at hand.
Though Microsoft has published the End of Service timelines for its entire Surface lineup for the first time ever since it entered the PC, tablet market, there is no end in sight for this family of devices. The latest Microsoft Surface devices were launched in October 2021 with more to come later in 2022.
Microsoft Surface Pro computers make it easy to work on the go with the same advanced components as a quality laptop. These Surface Pro tablets are powered by 11th generation Intel® Core™ processors for incredibly fast speed and the ability to run all the Windows software you need for both work and play. The Microsoft Surface Pro is more laptop than a tablet when you add the Microsoft Type Cover.
It's the most versatile machine, making it the most appealing to all consumer types. It offers a range of processors, from the entry-level Intel Core M to the high-end Intel Core 7, a touchscreen display, support for pen input, and more.
Microsoft believes that products are a reflection of the people who make them and use them. Their team has been focused on delivering its most substantial portfolio update yet, producing a range of products that truly complement the Windows ecosystem and the full set of experiences that allow people to create and connect with what they love.
The Microsoft Surface family of devices are fully integrated into the Windows ecosystem we all know, trust, and love. Not only can Surface devices run Excel, but they can also tackle the entire Microsoft 365® suite. On top of that Surface devices can also run other applications and programs such as Adobe Creative Cloud, etc. making it the perfect tool in any office environment.
Microsoft is committed to ensuring customers have a great compatibility experience with Windows on Surface devices. They have expanded the App Assure program to support customers who encounter app compatibility challenges by providing engineers to troubleshoot and provide app remediations – all at no additional cost. The service is available to commercial and EDU customers for your LOB, ISV, and Microsoft first-party apps targeting Windows 10 on ARM64.
To get service for your Surface, you can send it in to get quality service performed by trusted experts using certified parts. You’ll be back up and creating your best work on your Surface.
If you haven’t already registered your Surface product, go to https://account.microsoft.com/devices to do so.
To register, you’ll need:
The serial number of your Surface or Surface Type Cover.
For more info, see Find the serial number on Surface.
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