Buster’s attention to detail ensures that Eaton’s distributed services solutions provide resilience, compliance and the greatest flexibility for the end-user.
And if that wasn’t enough, Eaton’s distributed services solutions give you that extra win of complete and total peace of mind for you and your customers when you need it most.
Bursting with excitement, Buster can’t wait to show you the wide range of services and resources designed to help your customers transform their environments into performance-busting, optimised environments with state-of-the-art equipment.
Whether you purchased a plug and play or hardwired UPS, proper servicing is critical in ensuring optimal performance from your UPS while minimising the risk of downtime. Choose a proper service for your UPS and enjoy your piece of mind for many years.
The Ultimate Support Structure
As an industry-leading UPS provider, Eaton is constantly working to ensure that their service standards meet your needs precisely. Their trained service team is on hand 24/7 to minimise risks by detecting and addressing problems before they happen. In EMEA, this service network consists of more than 120 field engineers who receive comprehensive, up-to-date training on the latest products and technologies.
Eaton confidently guarantees the experience and know-how of their servicing resources to provide a dedicated support package which helps to ensure your equipment is running safely, reliably, sustainably and energy-efficiently at all times.
A Service Plan For Your UPS
Implementing a service plan for your UPS is much like completing routine repairs and inspections on your vehicle. Scheduled maintenance is recommended by every vehicle manufacturer and the findings can help detect a wide range of ailments under the bonnet before they become serious issues.
Your UPS supplies the load with continuous, high quality electrical power, regardless of the status of the mains and preventing the risk of system failures. Here, you can see origin and cost of system failures due to electrical supply.
The most common causes of UPS failures are:
Batteries:Studies show that bad batteries are a leading cause of UPS failures, with temperature and cumulative discharges cited as the primary culprits.
Fans:Some fans fail because of their own electrical or mechanical limitations, or when their ball bearings become dried out. Some fans may withstand as much as 10 years of continuous use, while others run for only short periods before locking up for mechanical reasons.
DC caps: Like batteries, electrolytic capacitors degrade over time. When a capacitor fails, there might not be any immediate visible effects.
Transient spikes:The input side of the UPS (filter/rectifier) may be damaged when a transient spike occurs.
Positive preventive maintenance significantly reduces the probability of a load loss event. Without proper maintenance, many UPSs fail prematurely because critical components, such as batteries and capacitors, wear out from normal use.
Eaton is dedicated to ensuring that reliable, efficient and safe power is available when it’s needed most. With unparalleled knowledge of electrical power management across industries, experts at Eaton deliver customised, integrated solutions to solve our customers’ most critical challenges.
Eaton’s focus is on delivering the right solution for the application. But, decision makers demand more than just innovative products. They turn to Eaton for an unwavering commitment to personal support that makes customer success a top priority.