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04/01/2025 | Vacancy

Key Account Manager (Mid-Market) - (DBN) - #601-03

Job Details:

Key Account Manager - (Mid-Market) - DBN

 

We are looking for a dynamic and relationship-driven Key Account Manager to manage and grow key mid-market partnerships in the Durban region.

In this role, you will develop deep and strategic relationships with partners, gaining a thorough understanding of their priorities and business drivers.

By aligning the Tarsus Distribution product portfolio to their needs, you will play a crucial role in driving mutual success while providing exceptional day-to-day support on sales and business queries.

 

If you are ready for a challenge, please apply.

 

Requirements:

 

Educational

  • Grade 12 or equivalent preference will be given to candidates with Maths, Science, Accounting or Economics.
  • Tertiary qualification preferably a degree or diploma.

 

Experience

  • 3+ years’ experience in the IT Sector.
  • Experience in brand marketing (products and processes) with financial and business acumen.

 

Skills

  • Relevant sales certifications related to sales in the IT industry.
  • Demonstrated ability to achieve revenue and gross profit targets.
  • Effective time and people management skills.
  • Excellent communication (verbal and written) and presentation skills
  • Good understanding of the ICT industry including the ability to keep up with technology and industry developments
  • Proficient in MS office suite, specifically advanced skills in Excel.

 

Personal Attribute

  • You possess strong communication skills, enabling you to effectively interact with key clients, internal teams, and vendors to build long-lasting relationships.
  • You are detail-oriented, ensuring that every aspect of the account management process is handled with accuracy and thoroughness, from order fulfillment to follow-ups.
  • You have a strategic mindset, allowing you to anticipate client needs, identify growth opportunities, and align account goals with the company's broader objectives.
  • You are adaptable, capable of managing unexpected changes in client requirements, product availability, or market conditions without compromising service quality.
  • You demonstrate excellent problem-solving skills, enabling you to address client concerns and resolve issues quickly to maintain client satisfaction and trust.

Responsibilities

 

Sales Development and Business Growth

  • Develop and maintain business in a set customer base.
  • Identify opportunities to upsell/cross-sell.
  • Track, analyse, and interpret data to leverage sales proactively.
  • Work with internal business teams to generate and drive demand.
  • Align new products with existing customers and industries.
  • Develop sales strategies around market trends and business requirements.
  • Grow market share within a specific portfolio.

 

Partner and Vendor Relationship Management

  • Strategically position Tarsus Distribution as the preferred partner at our partners.
  • Align priorities from both vendors and partners to support growth strategies.
  • Promote and position the full range of Tarsus Distribution products in collaboration with product teams.
  • Build authentic, meaningful, and strategic relationships with OEMs and partners.
  • Maintain good vendor relationships and possess strong knowledge of vendor operations.
  • Assist clients in maintaining and renewing “preferred partner" status.

 

Sales Execution and Performance

  • Sell Tier 1 hardware and software products.
  • Achieve activity and revenue targets.
  • Demonstrate strong selling and negotiating skills.
  • Sell to partners through complex contracts and pricing structures.
  • The ability to be proactive in making alternative suggestions to clients regarding products/services.
  • Meet monthly SLAs with clients.
  • Monitor each business partner’s sales progress.
  • Identify and rectify problems in the sales process.

 

Financial and Administrative Responsibilities

  • Manage a healthy debtor’s book and backorder reports.

 

Training, Events and Forecasting

  • Manage and coordinate product days at partners, training sessions, and small functions.
  • Conduct internal and external QBRs.
  • Manage monthly forecasting reports.

 

Contracts, Negotiations and Supply Chain Management

  • Negotiate contracts and SLAs.
  • Oversee the execution and project management of large, complex projects.

 

Industry Knowledge and Strategy

  • Keep abreast of changes in the technology industry.
  • Experience in the channel market and how to best approach deals to maximize margins for both business partners and Tarsus.

 

Additional

  • Own transport as the role requires you to attend partner meetings.
  • This is an office-based position in the Durban branch.

 

A more comprehensive job description will be available upon application.

All required qualifications will be verified by an independent provider on behalf of Tarsus.

Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.

 

Apply Now

After you submit the form, our recruitment team will send you an email outlining the next steps in the application process and detailing the documents you need to provide. Please make sure to regularly check your inbox and follow the instructions provided in the email.