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Business Insights

What solutions are needed to enable todays hybrid workforces

By Tarsus Distribution The way we work has undergone a significant transformation in recent years, and one of the most prominent changes is the rise of hybrid working. Hybrid...

Managed Print Solution: your cost-effective strategy

By Bernice Hynard, General Manager: Print Solutions If you're a business owner or manager, it's crucial to understand the risks of not adopting managed print solutions. In today's...

Five sustainability trends driving business today

By Gary Pickford Sustainability has been near the top of the corporate agenda for many years, as concerns about the impact of businesses on the environment continue to grow. A...

Respect - A strategy for building relationships effectively

By Shirlinia Martin While work ethic, empathy, good communication, and trust are all critical attributes for business leaders, respect remains the most important. Any entity that...

Safeguard your systems with Disaster Recovery as a Service

By Werner Herbst, General Manager: Enterprise Today, technology is integral to practically every part of a business. However, the more we depend on our hardware, networks, and...

Building a sustainable business culture

By Gary Pickford In the last decade, sustainability has become an increasingly integral part of doing business in any industry. For companies to balance their financial, social,...

Backup as a service solves management headaches

By Werner Herbst, General Manager: Enterprise All it takes is one glance at the headlines to understand how cyberattacks are a danger to every business. The last few years have...

Businesses with an adaptive culture stay current and future-orientated

By Johannes Groenewald, General Manager If the past few years have shown us anything, it’s that the ability of any organisation to adapt is a true competitive advantage....

Avoid the dangers of using unsupported software

By Tarsus Distribution As most Microsoft users know, Office 2013 is currently coming to the end of its lifecycle, which ends on 11 April this year. Many wrongly assume that there...

Pay now, save later with licensed software

By Tarsus Distribution The introduction of the internet meant that finding practically everything became child’s play. Information, movies, music – everything was suddenly easily...

The ultimate guide to online retail security

By Alan Hawkins, General Manager: Cybersecurity and Software Online retailers have always been a compelling target for cyber criminals, as they collect, process, and store...

CX is key to driving revenue growth

By Marilyn Patterson, Demand Generation Manager As a hot topic, it’s not surprising that prioritising customer experience (CX) continues to be a top strategic objective in...

Is IT enabling or driving your business

By Mark Campbell, General Manager: Client Compute Letting tech drive the business is like allowing the tail to wag the dog. Over the past three years, most organisations have gone...

How to demonstrate real value when selling ICT services

By Lizelle Le Roux, Business Unit Manager: Product The days of simply selling products or solutions are over for ICT distributors. Leading entities today understand that services...

Healthcare thrives through digitisation

By Tarsus Distribution Digital transformation has a tremendous impact on the performance of practically every industry, and perhaps even more so on the healthcare sector. At its...

How digital transformation is shaping the hospitality industry

By Tarsus Distribution The world is now experiencing its fourth industrial revolution, a period marked by emerging technologies such as artificial intelligence (AI), robotics,...

How Fintech is set up for customer success

By Tarsus Distribution Financial services is a booming industry, made up of the widest range of entities, from behemoth incumbents to nimble startups, and everything in-between....

Does the modern business need a new breed of IT partner?

By Gary Pickford, Managing Director Over the past decade or so, digital commerce and the rise of the cloud have changed how small and medium businesses (SMBs) buy technology...

 2023 Industry trends to help SMBs thrive

“Technology-driven change can be liberating for a SMBs’ people, customers and business. However, we also understand the short-term pressures that every SMB CEO is facing in...

Digitalising B2B technology sales

By Arthur Venter, Product Manager: HP Inc Mention the word ‘ecommerce’ and the immediate association is with consumer platforms like Amazon and Takealot. But the global...

Looking back on 2022, looking ahead to 2023

By Gary Pickford, Managing Director The end of the year is traditionally a time to reflect on the successes, failures and progress of the months before. As we reach the end of...

Building partnerships for business success

By Tim Proome, Head of Supply Chain Today’s shopping revolution has fuelled unprecedented challenges for businesses looking to meet the ever-evolving demands of a digital world....

5 Ways to improve your business’s cash flow

By Jansen Harper Cash flow is one of the most important metrics of business success—as vital as profitability. It refers to the flow of money in and out of your bank account—the...

Ethics can be a competitive advantage

High-profile financial scandals on the JSE and the fallout from state capture have left us with many cautionary tales about how ethical lapses can damage or even destroy a...

Rapid response to threats and attacks is key to survival

Companies are facing a growing threat of cyberattacks every day, and the quality of their response can mean the difference between success and an utter catastrophe. This is why...

Evolving from reseller to solutions provider

By Gary Pickford, Managing Director Southern Africa’s mid-market business sector comprises around 250,000 companies that employ 50 to 1,000 people—and these enterprises are...

6 steps to building a successful technology roadmap

By Derick Pearl, Business Development Manager Too many businesses don’t seem to grasp the importance of mapping out the technology they are using at present, as well as the...

5 lessons for UX from real-world relationships

By Marilyn Patterson, Demand Generation Manager Many people in the digital and technology space overcomplicate the science and art of user experience (UX). But at its core, UX is...

Core IT infrastructure cannot be viewed as an afterthought

By Chris Larkins, Business Unit Manager: Enterprise Every chief technology officer (CTO) and chief information officer (CIO) wants to help their organisation achieve its goals and...

Why B2B marketers cannot hide from the Metaverse

By Johannes Groenewald, General Manager: Demand Factory "For B2B marketers, gamification of marketing is a difficult shift to their paradigm. The benefit of this leap into...

Changing from a volume distributor to a value distributor

By Werner Herbst, General Manager: Enterprise Compute Being a true professional, as an ICT distributor, means becoming an integral part of the decision-making process for your...

The race to build the MSP business of the future

Gary Pickford, Managing Director South African technology resellers that target small and mid-market enterprises have a small window of opportunity to transform themselves into...

Workspaces of the future

By Gregg Barker, Business Unit Manager: Product Digital technology has changed the world forever and accelerated by the pandemic, enterprises across the board had to adapt to the...

What you need to know about the compute market right now

Mark Campbell, Product Executive The global chip shortage has been a problem for the technology industry since the beginning of 2020 and is predicted to last well into 2023....

What value-added selling means for channel partners and end users

Shirlinia Martin, General Manager: Channel Sales Value-added selling means taking the initiative to proactively look for ways to increase the value of your products or services,...

Smart ways to combat technology fatigue

Werner Herbst, GM Enterprise Compute, Tarsus Distribution We’re going to see more organisations fully embrace modernising their environments and adapting them based on modern...

Perimeter, device and data security are crucial to business survival

By Alan Hawkins, General Manager: Cybersecurity and Software Combatting cybercrime is a constant worry for South African companies. Businesses that are breached struggle with...

An E-Commerce Startup Checklist for Small Business Owners

Johannes Groenewald, GM for Demand Factory and Marketing, Tarsus Distribution Since the pandemic hit the globe in 2020, e-commerce growth has been astronomical. With the...

 Stepping up digital transformation is critical to SMB survival

We are at a point in time where the question of executing a digital transformation plan is not a matter of if, but a question of when and how. SMBs are a critical engine of the...

Using predictive forecasting to anticipate demand

"If product isn’t available for customers to purchase because it’s out of stock, businesses lose out on revenue. But unused inventory incurs costs and takes up space. With...

How demand generation benefits channel partners

A B2B marketer’s job is to increase demand, generate leads for the sales team, and help the sales team close deals. Demand generation is a valuable marketing strategy focused on...

Transforming from Box Dropper to Trusted Partner

Johannes Groenewald, GM for Demand Factory and Marketing, Tarsus Distribution The key to being a successful distributor is to work closely with your reseller channels. Leading...

Small Businesses Need Technologies and Skills too

Johannes Groenewald, GM for Demand Factory and Marketing, Tarsus Distribution Being a small business owner in today’s environment can be daunting. While large enterprises have big...

Become a Trusted Security Adviser

Johannes Groenewald, GM for Demand Factory and Marketing, Tarsus Distribution Distributors, as providers of enterprise IT technologies, solutions and services need to understand...

Creating a culture of innovation to enable digital business

Your business can invest in the best technology to jumpstart your digital transformation journey, but that investment will be wasted if your employees are not on board. Stories of...

The old approach to IT infrastructure isn’t good enough

Prioritising technology innovation and infrastructure today is the key to unlocking post-crisis growth for tomorrow The pandemic speeded up the adoption of digital technologies by...

Data holds the key to making better and profitable business decisions

Today’s largest and most successful organisations use data to their advantage when making high-impact decisions. In business and in life we are generating ever-increasing volumes...

Maximising the value of IT investments

Skills, leadership and culture hold the key to getting the most from your IT investments Technology is reshaping practically every industry, with companies making substantial...

Hybrid work will be part of the future for many SMBs

The hybrid working model is a location-flexible arrangement, allowing employees to combine onsite and offsite work and granting them flexibility that was seldom offered before....

How the ICT channel is evolving

Shifting the focus from transactions to relationships Even before COVID-19 accelerated the shift to digital commerce, Forrester reported that 73% of B2B buyers find buying through...

It's time for SMBs to become ambitious with technology

Now that they have proved their survival skills over the past two years, forward-looking companies are embracing innovation. Having navigated their way through unparalleled...

Don't skimp on collaboration if you want to innovate

In an increasingly competitive environment SMB owners must leverage the creativity of their employees to better predict market trends and deliver quick solutions. This is...

Buckle up for more security breaches than ever before

“At a time in which African countries, and South Africa in particular, are embracing digital transformation, SMBs needs to invest extensively in improving the safety and security...

four digital technologies that can help your business to rebuild

Werner Herbst, General manager: enterprise compute, Tarsus Distribution COVID-19 has accelerated the adoption of digital services by small and medium businesses (SMBs) by years....

The Rise of the Prosumer

“Now that technology is being used more fluidly than ever before, consumers have the power to personalise not just how technology is used but how it’s designed.”-Robin Lloyd,...

How upskilling the reseller benefits our ecosystem

How companies and their people behave in a crisis or in difficult times is the truest reflection of their collective culture and often defines them. It is also not forgotten and...

How technology can empower a more sustainable business model

Even the largest, most lucrative businesses struggle to stay afloat in today’s extremely competitive business market. Companies must transform themselves into sustainable...

The Science of Marketing

Johannes Groenewald, General Manager: Demand Factory, Tarsus Distribution Digital marketing is crucial for any business hoping to survive and grow in a digital world where it is...

Driving the next wave of digital transformation 

“Data is providing the fuel to power informed, accurate and faster decisions. One of the key pillars of digital transformation is the conversion of records or data into a digital...

4 practical ways to strengthen SMB cybersecurity across a hybrid workforce

Alan Hawkins, GM: Software and Security, Tarsus Distribution Resetting security for the new world of work Covered In This Article Focus on end-user education Enforce multifactor...

How to improve your CX (and why you really should)

How important is a customer's experience with a business? What does customer experience (CX) mean to competitiveness and performance? Today's connected environment has made this...

How to accelerate innovation to support business model reinvention

“In inclusive ecosystems changes do not come just from the top. Instead, innovation can happen much faster by harnessing the knowledge, ideas and experience of the entire...

Working remotely in 2022: three key trends

“The right technology investments are essential to enable businesses to thrive. It’s more important than ever to update your technology, with a focus on improving productivity,...

Equip your business for a work from anywhere future

“WFA gives employees the choice to work when, how, and where they want and enables the conditions for them to deliver results and remain connected to the company culture. At the...

Is There Gold In Your Data?

The creation of data continues to explode at an exponential rate, but what matters most is what companies do with that information. Organisations like Discovery Health, Google,...

Technology transformation is about more than affordability

Werner Herbst, General manager, enterprise compute, Tarsus Distribution The COVID-19 crisis is accelerating digital transformation because digitised processes deliver...

Why Integrate Total Experience (TX) Into Your Business Strategy?

From shopping to medical consultations to conferences, the pandemic has accelerated our shift to the virtual world. Customer experience is evolving rapidly, and companies have to...

Black Friday For SMEs: An Opportunity to Drive Customer Growth

Retailers are expected to ring up R11.3 billion in additional revenue from Black Friday promotions this year as South Africans stock up on discounted basics, splash out on luxury...

What you need to know about POPIA

The Protection of Personal Information Act came into effect on 01 July 2021. Combined with the Promotion of Access to Information Act, in our world they are referred to as POPIA....

Enhancing Team Dynamics

Steve Jobs said, "Great things in business are never done by one person; they're done by a team of people." A proven way to build a successful business team is to assemble a group...

Cybersecurity In 2021 – What Every Business Needs To Know

As the way we do business becomes increasingly digital, cybersecurity remains a top concern for today’s organisations. The pandemic has made digital transformation a business...

Why Tech Flexibility is Key in a Post-Pandemic World

Among the skills we all will need in a post-Covid world are flexibility and adaptability. Tech flexibility and adaptability are something we’ve all had to get used to over the...

Developing a Customer Experience Strategy

Customer experience is the impression your customers have of your brand as a whole throughout all aspects of the buyer's journey. In this article, we unpack why strategy plays...

Developing A Continuous Change Mindset

2021 will be the year of transition. The business world is changing at a fast pace: technology keeps evolving, customer trends are changing, new market regulations are being...

Digital Transformation Makes Governments More Responsive

Responsive governance is ultimately about accountability, transparency, service provision, citizen engagement, and the maintenance of order in any society, and in South Africa,...

Third-Party Logistics: How Managed Services Has Changed in a Year

Since the outbreak of Covid-19, the demand for managed services such as third-party logistics (3PL) has seen significant growth because of remote working models being adopted by...

The Future of Remote Working Looks Hybrid

A hybrid model provides your business with the structure and sociability of an office environment, as well as the flexibility and independence of remote working. In the midst of a...

How to Set Your Annual Budget For Uncertain Times

How do we find new ways of doing things in uncertain times? The Covid-19 pandemic has revealed that many businesses were simply ill-equipped to handle a sudden global economic...

What’s Keeping Your Customers Awake? Is it Time to Pivot your Business?

Across South Africa, small-to-medium businesses have absorbed much of the economic fallout caused by the Covid-19 pandemic. In every sector, companies are being forced to adapt to...

Customer Service: How Fast Are You Able to Fulfill Customer Orders?

Customer service Tim Proome, General Manager of supply chain services, Tarsus Distribution What does it take to compete in a world where customer service is probably your most...

Technology Ready to Boost the Consumer Experience

Convenient online shopping has disrupted the retail sector which has been operating on the same principles for decades, even centuries, in multiple ways. Prior to the massive...

When Times Are Tough, Focus Less On Non-Core

The economic crisis unleashed by the outbreak of COVID-19 has hurt economies around the world. When times are tough, shedding non-core business processes is one of the most...

Modern IT Infrastructure In The Healthcare Sector

In the past decade alone, IT infrastructure has undergone massive changes. Within the healthcare sector, these changes have had an especially major impact, helping to optimise...

Collaboration & Messaging Without Limits

The new version of Kaspersky Security for Microsoft Office 365 widens cybercrime protection for employee collaboration by covering SharePoint Online and enabling secure file...