Key Account Manager: SMB - (WC) - #543-08

Job Details:

Are you a motivated individual with a passion for customer service and sales support? Do you thrive in a fast-paced environment where your skills can make a real impact? If so, we invite you to become a part of our dynamic team at the Western Cape branch as a Key Account Manager.

As a Key Account Manager, you'll play a crucial role in achieving our sales and product targets. Your responsibilities will include proactive engagement with customers and stakeholders, ensuring smooth communication and collaboration between vendors and our sales team.

You'll also be responsible for planning strategies to meet your monthly targets, building and maintaining strong client relationships, organising client-specific events in collaboration with Marketing, and providing valuable market insights to our Product Managers.

If you are ready for the challenge, please apply.

Requirements:

Education

• Grade 12 or equivalent.
• Tertiary qualification, preferably a degree or diploma.
• Relevant sales certifications related to the IT industry

Experience

• 2+ years of experience in the IT sector.
• Experience in brand marketing with strong financial and business acumen.

Skills

• Proven track record of achieving revenue and gross profit targets.
• Effective time management and people management skills.
• Excellent verbal and written communication skills, along with strong presentation abilities.
• A good understanding of the ICT industry, including staying updated on technology and industry trends.
• Proficiency in MS Office, particularly advanced Excel skills.

Personal Attributes

• Possess a deep commitment to understanding client needs and delivering tailored solutions that foster long-term relationships.
• Driven by targets and have a track record of meeting and exceeding sales and revenue goals.
• Take initiative, anticipate challenges, and actively seek out opportunities to enhance customer satisfaction and sales outcomes.
• Possess a strong ability to think critically and strategically, planning ahead to achieve business objectives.
• Can quickly adapt to changing circumstances and are comfortable working in a fast-paced, dynamic environment.
• Work well with cross-functional teams, fostering cooperation and teamwork to achieve common goals.
• Has a keen eye for detail, ensuring that all aspects of account management are meticulously handled.

Responsibilities

• Assist in achieving sales and product targets through proactive customer engagement.
• Liaise effectively with vendors and the sales team to ensure smooth communication and collaboration.
• Plan and implement strategies to achieve allocated monthly targets.
• Engage with clients to build strong, lasting relationships.
• Organise client events in collaboration with the Marketing team.
• Provide forecasting input to Product Managers using market knowledge.

Additional

• Own reliable transport.
• This is an office-based position in the Western Cape branch.

A more comprehensive job description will be available upon successful application.

All required qualifications will be verified by an independent provider on behalf of Tarsus.

Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.