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MBT unit buys Digital Channel Solutions
3/23/2012

Distributor MB Technologies' Advanced ChannelTechnologies (ACT) business has bought Digital ChannelSolutions (DCS) for an undisclosed amount.
Even small businesses need business technology
2/27/2012

Keeping technology infrastructure updated and functioning as intended is a fairly challenging task for most corporate IT departments.
Some monitor price relief
2/27/2012

South Africans could benefit from cheaper monitor prices after a recent change to import tariffs.
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OEM Reseller Support System



The OEM Reseller Support System provides a direct link to Microsoft support engineers and technical experts who provide unlimited, text-based support for your technical and Microsoft licensing questions through the OEM Reseller and System Builder Forums.


Benefits of the OEM Reseller Support System


Installing and deploying Microsoft software quickly and accurately is critical for your business. As a Microsoft OEM system builder or reseller, it’s important that you have access to information, help, and education as often as you need them.


The OEM Reseller Support System will help you:


  • Get answers directly from Microsoft. Questions are answered by Microsoft support engineers who know and understand your business needs.
  • Gain access to solutions from your community. View solutions provided to other system builders and resellers.
  • Receive quick response times. Receive a response from Microsoft engineers within 24 hours.
  • Access worldwide support. Interact with Microsoft engineers in eight languages: Chinese (Simplified), English, French, German, Japanese, Korean, Portuguese (Brazil), and Spanish.

Microsoft Reseller Support

Visit the OEM Reseller and System Builder Forums.

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Microsoft Overview
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.

We run our business in much the same way, and believe our five business divisions offer the greatest potential to serve our customers. They are:
  • Windows & Windows Live Division: Includes the Windows product family and is responsible for our relationships with personal computer manufacturers as well as online software and services through Windows Live.


  • Server and Tools: Software server products, services and solutions, including: Windows Server operating system, Microsoft SQL Server, Visual Studio, Silverlight, System Center products, Forefront security products, Biz Talk Server, and Microsoft Consulting Services.


  • Online Services Division: Consists of an online advertising platform with offerings for publishers and advertisers, and online information offerings such as Bing and the MSN portals and channels.


  • Microsoft Business Division: Includes the Microsoft Office suites, desktop programs, servers, and services and solutions; Microsoft Dynamics; and Unified Communications business solutions.


  • Entertainment and Devices Division: Consists of the Xbox video game system, including consoles and accessories, Xbox Live operations, Zune digital music and entertainment device; Mediaroom, mobile and embedded device platforms, Surface computing platform, and Windows Automotive.
We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.

Microsoft Philosophy
Ensuring a high level of satisfaction among our customers and partners is a core component of business at Microsoft. Customer and Partner Experience (CPE) is a company-wide strategy to increase customer satisfaction and improve experiences with our products, programs, and services. Through annual surveys and product feedback efforts like the Customer Experience Improvement Program, we continue to listen and respond to our customers and partners and are committed to improving their experiences with us.

Partnering with Microsoft
Tarsus distributes a range of Microsoft software solutions. These include Microsoft Windows, Microsoft Server, Microsoft Office solutions.
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The Tarsus Microsoft Team
Email: tmaynard@tarsus.co.za
 TraciMaynard
Traci Maynard
General Manager
 
Andrew Firman
Product Manager