Successful partner programs cover areas of partner appreciation such as education, customer service, logistics, financial assistance, black economic empowerment and corporate social investment.
Tarsus Technologies has gone to great lengths to ensure that its partner program covers all the key value points.
The seven pillars of the Tarsus Partner Program are:
- BBBEE
- Finance
- Pre- and Post-Sales Support
- Training and Certification
- The Tarsus Foundation
- Logistics, Staging and Stockholding
- Loyalty
Broad Based Black Economic Empowerment
Royal Bafokeng Holdings is MB Technologies' controlling shareholder making it one of the largest black-owned technology groups in the South African market. Tarsus Technologies is part of this group and is recognised as a Level 3 contributor with a BBBEE procurement recognition level of 110%.
Pending: Tarsus' BEE Certificate 2012 ( Please see confirmation letter )
Download Tarsus' BEE Certificate 2011
Download Tarsus' BEE Certificate 2010
Finance
Tarsus offers flexible and fair credit terms to the majority of its resellers. In addition, Channel Capital, our financial services offering, backed by several of South Africa’s largest financial institutions, is uniquely positioned to provide financial products and services to the Southern African reseller community - www.channelcapital.co.za
Pre- And Post-Sales Support
Certified and accredited engineers are available to offer resellers telephonic pre-sales and configuration support. Tarsus has full accreditation in all the products currently distributed and also offers its resellers assistance with custom-configuration of hardware and software images, asset-tagging and rollouts of large computer fleets.
Training and Certification
The Channel Business College offers a series of half-day practical business courses delivered by a panel of South Africa's most respected lecturers in their various disciplines. These courses are designed to develop the resellers' business skills and increase profitability - www.channelcollege.co.za
The Tarsus Foundation
Over the course of the past financial year, Tarsus has donated over R1m to non-profit organisations in South Africa including various community-driven orphan, AIDS and disability trusts, as well as community upliftment and business development projects. Tarsus also has a learnership program which provides on-the-job training both at Tarsus and with our reseller partners.
Logistics, Staging and Stockholding
Tarsus offers a direct delivery service to end-users on behalf of its resellers. This, coupled with the custom-configuration of hardware and software-images allows resellers to assure customers of the pre-configuration and on-time delivery of stock.
Stocking and Forecasting
Tarsus works with its resellers and their customers to purchase all goods that are jointly forecast for supply and commits to carrying the responsibility for selling all “stocking” goods not purchased by the customer. This stock can be ring-fenced and held in separate virtual warehouses on Tarsus’ premises and is not available for resale to other resellers.
Configuration Centre
Tarsus has the ability to configure products to reseller and customer specifications in its configuration centre before shipping. This service includes both hardware and software, and the processes used are defined and documented to ISO 9002 requirements.
Asset Management
Tarsus' assembly and configuration centre provides facilities for bar-coding, labelling and asset-tagging of stock items to the reseller and customer’s specifications. Tarsus keeps a comprehensive database of all products sold for cross-reference and tracking purposes which is available to the reseller and customer electronically.
Delivery
Tarsus offers a value-add delivery service for resellers who wish to have their orders delivered to their own premises or directly to the end user. In addition, Tarsus also offers the facilitation of deliveries into all the sub-Saharan territories it currently sells through.
Gauteng Central
A quadrangle whose four corners are Centurion in the north, Germiston in the south, Randburg in the west and Boksburg in the east.
- Order an item that is in stock before 11:00 and receive it before 17:00 that day
- Order an item that is in stock between 11:00 and 16:00 and receive it before 12:00 the following working day
- For locations whose four corners are north of Centurion, west of Randburg, south of Germiston and east of Edenvale, delivery will be next working day before 17:00
Cape Town
- Order an item that is in stock before 16:00 and receive it by 15:00 on the second working day.
Durban
- Order an item that is in stock before 16:00 and receive it by 14:00 on the following working day.
Port Elizabeth
- Order an item that is in stock before 16:00 and receive it by 14:00 on the second working day.
Other Areas
- Please check with your account manager for delivery information that is specific to your address.
Bill, Hold and Deployment
- Tarsus delivers to all the territories it sells into through third-party couriers.
Africa
With its successful track record, Tarsus Technologies is recognised as the South African specialist in large, individualised IT rollouts. Tarsus ensures that end-to-end solutions are provided to customers and that the necessary tools exist to enable its resellers to meet their commitments.
Loyalty
Tarsus believes in rewarding resellers for their commitment. The PartneRewards loyalty programme, established in 1998 , is the South African IT industry’s longest running and most successful loyalty programme.
All partners with a 30-day account at Tarsus are automatically enrolled on to the programme. By purchasing from Tarsus regularly members earn points which can be redeemed for a host of rewards ranging from travel services, lifestyle products and training through the Channel Business College. Partners can also donate their points to a number of different charity organisations.
PartneRewards has made a tangible difference in partners' cost structures by reducing travel costs and forming a vital part of their internal incentive schemes - many resellers redeem points earned on the programme for prizes which are awarded to top performing employees – www.partnerewards.co.za
